Contact

Corrections are the most useful thing a reader can send. If a figure, a section number, an effective date, or a quotation on this site does not match its source, that is worth knowing about, and it will be fixed in the article itself.

Email

therepairorder.contact@gmail.com

What gets a reply

  • Corrections. A pointer to the statute, agency page, opinion, or record that contradicts something here. These are read first.
  • A statute that changed. State lemon laws are amended regularly and published lists are reissued annually. A note that a number here is now out of date is welcome.
  • A state that has not been covered yet. Requests help set the order in which states get written up.
  • Press and permissions. Articles quote public statutes and agency documents, which are freely quotable; questions about the site's own text can be sent here.

What cannot be answered

Questions about a specific vehicle, a specific repair history, or whether a particular situation qualifies under a state's statute will not be answered. That is applying law to one person's facts, which is what a licensed attorney does and what this site does not do. Messages of that kind will not receive a legal opinion, and sending one creates no attorney-client relationship with anyone.

Readers looking for help with an individual matter can start with their state attorney general's consumer protection office, their state bar's lawyer referral service, or a certified arbitration program if their manufacturer participates in one.

Response time

This is a one-person publication. Corrections are prioritized and usually acted on within a few days. Other messages may take longer, and some will not receive an individual reply.

Popular posts from this blog

Four Repair Attempts Create a Presumption in California, Not an Automatic Buyback

A California owner whose new vehicle has been in the shop four times for the same defect is often told the car "qualifies as a lemon." The statute says something narrower. Four repair attempts inside a defined window create a rebuttable presumption that a reasonable number of attempts has been made. A presumption is an evidentiary starting position, not an entitlement to a check. Understanding the difference determines what a repair file has to prove, and it explains why two owners with identical repair histories can end up in very different positions. The window comes first, and it is short Civil Code section 1793.22, the Tanner Consumer Protection Act, opens every one of its thresholds with the same clause: the qualifying events must occur within 18 months from delivery to the buyer or 18,000 miles on the odometer, whichever occurs first . Not 18 months and 18,000 miles. Whichever arrives sooner closes the window. A commuter driving 1,600 miles a month reaches 18,000...
Read more

Texas Lemon Law Deadlines Run on 24,000 Miles, Refunds on One Repair Order Date

Two vehicles can carry identical repair histories and land in different places under Texas law, because Chapter 2301 of the Texas Occupations Code measures its qualifying window from the date of original delivery and closes it on whichever arrives first, the calendar or the odometer. Section 2301.605 supplies the presumption — a rebuttable one, not an entitlement. A rule of the Texas Department of Motor Vehicles, 43 TAC §224.260, supplies the arithmetic, and its output turns on one date most owners never write down: the first report of the defect. What follows reads both, with section numbers and effective dates attached. Three Presumption Tests, One Shared Cutoff Section 2301.605(a) establishes the presumption “that a reasonable number of attempts have been undertaken to conform a motor vehicle to an applicable express warranty” if any of three conditions is met. The first, §2301.605(a)(1), is the four-attempt test: “the same nonconformity continu...
Read more

When Florida Counts 30 Days Out of Service, the 15-Day Letter Comes First

Florida’s motor vehicle warranty chapter does not convert a broken car into a refund on the third failed repair. It builds a presumption, and the presumption is what the state’s arbitration board works from. Section 681.104(3) of the Florida Statutes contains two ways to reach it, and they count different things: one counts repair attempts on a single defect, the other counts days the vehicle sat out of service for any number of defects. Each route carries its own written-notice step, sent by registered or express mail and addressed to the manufacturer rather than to the dealership doing the work. As printed in the 2026 Florida Statutes, section 681.104 closes with a history note whose last entry is s. 4, ch. 97-245, so the thresholds in that section have stood since 1997. Two Routes to the Presumption, and They Count Different Things The presumption is stated once and then splits in two. Section 681.104(3) opens: “It is presumed that a reasonable number of attemp...
Read more